Grocery apps had taken control on the retail grocery market, few decades ago. With the increase in the popularity of the on demand apps, the grocery apps like Bigbasket and Grofers have been gaining importance and will soon be replacing the retail grocery stores. This trend setter has indeed opened a new venture for business. In this venture, most of the retail grocers or the startup companies are focusing towards the development and launch of these mobile apps. However, in order to develop mobile apps such as Bigbasket, it is essential that some of the important features should be included. These are some of the must have features for developing grocery apps.
Simplicity in design
Simple design is one of the most important feature of any mobile app. For a grocery delivery app, this simplicity in design is important, since grocery is a very basic need of all human beings and all complexity in ordering such a basic need should be avoided. A simple design of the app, helping the customers to choose from a large range of products is one of the most desired features.
Ease of navigation
Navigating through the mobile app needs to be easy, such that the users do not face any confusion, while using the app. The users should be able to move from one section of the app, to the other menus easily. The ease of navigation of the grocery app is an absolute necessity.
Quick browsing features help the customers to browse through the various sections of the app easily. The users can easily browse through the menu, it price and availability, along with placing the online order successfully. Navigating through the various sections also help the users to place their order using the app, even more.
Easy checkout and payment
Integration of the various popular payment gateway needs to be done by the grocery delivery mobile app. This will ensure that the customers can select their choice of items and place their order easily. Online payment needs to be facilitated and integrated to ensure easy online payment and safe checkout.
Scheduling of the delivery of the groceries need to be done such that the customers can book a slot as per their convenience. This will help the users to be available during the slots booked for expected delivery time, along with planning their work accordingly. Unscheduled delivery or lack of availability of this feature will create discrepancy between the grocery delivery and availability of the customers.
While mobile apps offer mobility and flexibility, the grocery delivery apps should also ensure mobility by facilitating order placement anytime and anywhere. Since the grocery needs to be delivered fresh, hence same day delivery or next day delivery should be facilitated and ensured by the mobile app. Along with ease and convenience, the grocery apps must also provide security in the online payment and transactions, in order to ensure the safe and secure payment and smooth checkout.