Grocery is one of the essentials that everyone has to buy on a daily basis. It is a necessity that cannot be skipped or delayed. With the changing lifestyle of people and reduced time, visiting grocery stores for procurement of groceries is not always possible. This issue was addressed by the grocery mobile app development companies, as they introduced mobile apps like Instacart and Bigbasket, where customers can place their online order, just like e-commerce and get them delivered soon. This ultimate solution is time-saving and offers convenience to the customers, thus becoming popular in no time. The use of online grocery app has increased up to 50% by 2018 and the growth is likely to increase exponentially.
The various kinds of grocery delivery apps that are popular include the following:
These grocery apps are usually used for E-commerce grocery stores such as Flipkart and Amazon, offering convenience to the customers and helping them to place their grocery orders using these apps to get them delivered at the preferred time selected by them.
These apps are offered to the customers by individual grocery stores to shop online for groceries to get them delivered at the customer’s convenient time.
The must-have features for a grocery delivery mobile app are as follows:
Before using the app, the potential customers need to register themselves in the app, using their basic details like name, contact number, and location.
The details of the users are stored in the user account, along with the residential address, email id, contact number as well as any special discount offered to the users.
Browse and search product
The customers are able to browse through a wide variety of products listed, and select the ones they like, along with the quantity for each of the products.
Add to cart
After the customers have selected the products, they can add to cart.
Proceed to checkout
The users can proceed to pay for the selected items and move to check out.
Integration of the popular payment gateways is essential in order to offer the customers with a lot of payment options, thus adding to the convenience.
Delivery slot selection
Option for selection of the delivery slots is offered to the customers, such that they can schedule the delivery according to their convenient time.
Push notifications help the customers to get notified of the confirmation of orders as well as the tentative delivery date and time.
Review and ratings
The app offers the customers to review the services and rate it, so as to help other customers understand about the services and delivery efficiency of the grocery store, offering the app.
Customer call and chat support
Customer care services are available in chat as well as in the call for offering assistance to the customers, while placing an order or for any issues faced or queries.
The dashboard helps the admin to ensure complete record keeping and offer an overview of the business.
Managing inventory and stocks
The list of stock and inventories have to be maintained, marking items out of stock immediately, as soon as they are unavailable. Lack of real-time update gives rise to the discrepancy.
Assign orders to delivery agents
Admin has to assign orders to delivery agents, along with setting the priority list, as requested by the customers.
Real-time tracking is an essential feature of the admin panel, as it allows the admin to control and track the movement of all the delivery agents, from a remote location.
Complete record keeping
Complete record keeping of the transactions, customer base, agents as well as the orders is kept by the admin, in the admin panel, thus eliminating manual record maintenance.
GPS enabled location tracking
The customer’s location needs to be tracked by the delivery agents and hence, GPS enabled devices are essential. The app should also support route optimization to ensure the driving agents deliver all groceries in the vicinity area, at the same time, thus saving the trouble of traveling to the same places again.
Accept/reject delivery request
The driver can accept or reject the delivery request sent by the admin. Hence, by swiping this button, the admin comes to know whether a particular delivery agent accepted or rejected a delivery request
Customer’s contact details
The contact details of the customers are also shared with the drivers, such that the delivery agent can contact the customers.
These are some of the essential features that a grocery delivery mobile app must have. Additional user-friendly features are always encouraged.
The cost of developing a Grocery Delivery mobile app depends on various factors such as platform, features, pricing model as well as the developing team. The approximate of such app ranges from $5k to $40k. Android app development cost is lesser than iOS app development. Moreover, clients who require the only customer and driver app get it developed at a lower cost than customer app, driver app, and web app admin panel development.