How to Develop Grocery Delivery Mobile App: Essential Features and its Cost to Build

Grocery delivery system , On demand , Oddappz solution

07 June 2019
How to Develop Grocery Delivery Mobile App: Essential Features and its Cost to Build

Grocery is one of the essentials that everyone has to buy on a daily basis. It is a necessity that cannot be skipped or delayed. With the changing lifestyle of people and reduced time, visiting grocery stores for procurement of groceries is not always possible. This issue was addressed by the grocery mobile app development companies, as they introduced mobile apps like Instacart and Bigbasket, where customers can place their online order, just like e-commerce and get them delivered soon. This ultimate solution is time-saving and offers convenience to the customers, thus becoming popular in no time. The use of online grocery app has increased up to 50% by 2018 and the growth is likely to increase exponentially.


Types of grocery delivery apps

The various kinds of grocery delivery apps that are popular include the following:

E-commerce grocery apps (Multi-Vendor)

These grocery apps are usually used for E-commerce grocery stores such as Flipkart and Amazon, offering convenience to the customers and helping them to place their grocery orders using these apps to get them delivered at the preferred time selected by them.

Individual store grocery app (Single Vendor)

These apps are offered to the customers by individual grocery stores to shop online for groceries to get them delivered at the customer’s convenient time.


Essential Features of Grocery App

The must-have features for a grocery delivery mobile app are as follows:

User’s - Customer App

Grocery ordering app


Before using the app, the potential customers need to register themselves in the app, using their basic details like name, contact number, and location.

User account

The details of the users are stored in the user account, along with the residential address, email id, contact number as well as any special discount offered to the users.

Browse and search product

The customers are able to browse through a wide variety of products listed, and select the ones they like, along with the quantity for each of the products.

Add to cart

After the customers have selected the products, they can add to cart.

Proceed to checkout

The users can proceed to pay for the selected items and move to check out.

Payment gateway

Integration of the popular payment gateways is essential in order to offer the customers with a lot of payment options, thus adding to the convenience.

Read more: How to Build Instacart like Website for Grocery Delivery

Delivery slot selection

Option for selection of the delivery slots is offered to the customers, such that they can schedule the delivery according to their convenient time.

Push notifications 

Push notifications help the customers to get notified of the confirmation of orders as well as the tentative delivery date and time.

Review and ratings

The app offers the customers to review the services and rate it, so as to help other customers understand about the services and delivery efficiency of the grocery store, offering the app.

Customer call and chat support

Customer care services are available in chat as well as in the call for offering assistance to the customers, while placing an order or for any issues faced or queries.


Web Admin panel

grocery ordering customer app


The dashboard helps the admin to ensure complete record keeping and offer an overview of the business.

Managing inventory and stocks

The list of stock and inventories have to be maintained, marking items out of stock immediately, as soon as they are unavailable. Lack of real-time update gives rise to the discrepancy.

Assign orders to delivery agents

Admin has to assign orders to delivery agents, along with setting the priority list, as requested by the customers.

Real-time tracking

Real-time tracking is an essential feature of the admin panel, as it allows the admin to control and track the movement of all the delivery agents, from a remote location.

Complete record keeping 

Complete record keeping of the transactions, customer base, agents as well as the orders is kept by the admin, in the admin panel, thus eliminating manual record maintenance.


Delivery Boy/Driver’s App

Grocery delivery driver app

GPS enabled location tracking

The customer’s location needs to be tracked by the delivery agents and hence, GPS enabled devices are essential. The app should also support route optimization to ensure the driving agents deliver all groceries in the vicinity area, at the same time, thus saving the trouble of traveling to the same places again.

Accept/reject delivery request 

The driver can accept or reject the delivery request sent by the admin. Hence, by swiping this button, the admin comes to know whether a particular delivery agent accepted or rejected a delivery request

Customer’s contact details

The contact details of the customers are also shared with the drivers, such that the delivery agent can contact the customers.

These are some of the essential features that a grocery delivery mobile app must have. Additional user-friendly features are always encouraged.

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Grocery Mobile app Development Cost

The cost of developing a Grocery Delivery mobile app depends on various factors such as platform, features, pricing model as well as the developing team. The approximate of such app ranges from $5k to $40k. Android app development cost is lesser than iOS app development. Moreover, clients who require the only customer and driver app get it developed at a lower cost than customer app, driver app, and web app admin panel development.